Samsung HT-H4500R Mode D'emploi page 34

Appendix
Symptom
Dolby Digital 5.1 CH
Surround Sound is not
produced.
The remote control does
not work.
• The disc is rotating but
no picture is produced.
• Picture quality is poor
and picture is shaking.
Audio language and
subtitles do not work.
The menu screen does
not appear even when the
menu function is selected.
The aspect ratio cannot be
changed.
The product is not
working.
You have forgotten the
rating level password.
Can't receive radio
broadcasts.
While listening to TV audio
through the Product, no
sound is heard.
"Not Available" appears
on screen.
If the HDMI output is
set to a resolution your
TV cannot support (for
example, 1080p), you may
not see a picture on your
TV.
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• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Sound is produced only if the disc is recorded with 5.1 channel sound.
• Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?
• Are you operating the remote within its operational range and within the proper
angle relative to the sensor?
• Are the batteries drained?
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Audio language and subtitles will not work if the disc does not contain them.
• Are you using a disc that does not contain menus?
• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or
4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to
the Blu-ray Disc jacket and then select the appropriate function.
• Press and hold the remote control's 5 button for 5 seconds in NO DISC mode.
This will reset the unit.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• With no disc in the product, press and hold the product's 5 button for longer
than 5 seconds. INIT appears on the display and all settings will return to the
default values.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
• If the OPEN/CLOSE ^ button is pressed while listening to TV audio using the
D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV
audio is muted.
• The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn't support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of range.
• Press and hold the 5 button on front panel for more than 5 seconds with no disc
inserted. All settings will revert to the factory settings.
Check/Remedy