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C
Cleaning and maintenance
Trouble Shooting
Whenever there is a problem with the appliance, check if you can solve it following the tables
below.
Description
Appliance does not
start
Door can´t be
opened
Water leakage
Detergent residues
in the detergent
dispenser
Indicator or display
does not work
Abnormal noise
Error Codes
Possible cause
• Door is not closed
properly.
• Clothes are stuck.
• Safety protection is
activated.
• Connections are not
tight enough.
• Detergent is damp
and/or clotted.
• PC board or harness
have connection
problems.
• Fixing bolts still in
place.
• Floor is not solid or
level.
• Door is not closed
properly
• Wa t e r i n j e c t i n g
problem during wash
cycle.
• O v e r t i m e w a t e r
draining
• Water overflow
• Others
59
Solution
• Close the door properly andrestart.
• Check the laundry.
• Disconnect the power and restart.
• Check and fasten the water inlet pipe.
• Check and clean the outlet hose.
• Clean and wipe the detergent dispenser
dry.
• Switch off the power and check if the
mains plug is connected properly.
• Check if the fixing bolts have been
removed.
• Make sure the appliance is installed on
a solid and level floor.
• Close the door properly and restart.
• Check if the water pressure is high
enough.
• Straighten the water pipe.
• Clean the inlet valve filter.
• Check the drain hose for blockage.
• Restart the appliance
• Restart the appliance. If problem
persists, please contact the customer
service.
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