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HELP & TROUBLESHOOTING
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
There is no power.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
• Increase the volume. Press Volume Up on the remote control.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
• Press INPUT on the remote to select a different input source.
• If you are using the 3.5mm output from your TV, be sure that is connected to an audio OUTPUT and
There is no sound.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or
• If you are using a SPDIF/Optical connection, make sure your TV is set to PCM audio output.
• Ensure all cables and wires are securely connected.
I hear buzzing or
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not,
humming.
• Connect your device to a different input on the Sound Bar.
• Make sure the Subwoofer is plugged in and turned on (Toggle switch on the rear of the Subwoofer).
There is no bass.
• Press the SUB + button on the remote control to increase the bass level.
• Ensure the Subwoofer is linked to the Sound Bar. See Re-Linking the Subwoofer on the previous page.
• Press the SUB - button on the remote control to decrease the bass level.
There is too
much bass.
• Move the subwoofer away from the corner.
I want to return
• Press and hold the Input and Vol - buttons on the Sound Bar for 3 seconds to return it to its factory
my Sound Bar to
factory settings.
not audio INPUT. Some TVs use 3.5mm audio INPUT for devices such as computers.
STANDARD, not VARIABLE. Consult your TV's user manual for more detailed information.
the problem may be with the original device.
default settings.
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