TROUBLE SHOOTING
Issue
Possible Cause
After Installation,
The power is not on.
both motors and
lights are not
The wire connection is not secure.
working.
The control panel is defective.
Lights are
The motor is defective.
working, but
The capacitor is defective.
motor is not.
The control panel is defective.
The range hood
The blower system is not secure.
is vibrating.
The turbine impeller/squirrel cage is not
balanced.
Hood is not secured in place.
The motor is
Light bulb(s) is defective.
working, but the
lights are not
working.
The light wiring(s) is loose.
The control panel is defective.
The range hood
The range hood is installed outside of the
is not venting
manufacturer recommended clearance.
out correctly.
There is no make-up air inside the house.
Obstacle blocking the pipe work.
The pipe size is smaller than the
suggested pipe size.
Cold air is
The pipe connection is not properly sealed.
coming into the
home.
Solution
Make sure the circuit breaker and the unit's power is
ON. Use a voltage meter to check the power supply.
Check and tighten wire connection.
Replace the control panel.
Replace the motor.
Replace capacitor.
Replace the control panel or processing board.
Tighten the turbine impeller/squirrel cage and air
chamber.
Replace the turbine impeller/squirrel cage.
Check the installation of hood, tighten the mounting
bracket.
Try placing the trouble light bulb(s) to a working
socket, if the bulb(s) still doesn't work; replace the
halogen light bulb(s).
Check wire continuity from control panel to light
housing(s).
Replace the control panel.
Adjust the clearance, the distance between the range
hoods and cook top, from 27" to 30".
Open the window to enhance the performance of the
range hood by creating sufficient make-up air.
Remove all obstacles from the duct work.
Change the ducting according to the manufacturer
suggestion.
Check the pipe installation.
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