Troubleshooting
Motor doesn't start or
• Check the blender jug and lid are securely in place.
blade doesn't rotate
• Check that the power plug is properly inserted into the power outlet.
• Check the ON | OFF button and selected function button is illuminated.
Food is unevenly
• Use the Tamper when blending to help move the ingredients around.
chopped
• Reduce the speed so the blades have more chance of grabbing the food
• This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
• The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than 2cm.
Food is chopped too
• Try blending for shorter period of time or slower speeds.
fine or is watery
• Use the ICE CRUSH | PULSE function for better control.
Food sticks to blade
• The mixture may be too thick. Try adding more liquid and/or using a slower
and jug
speed for blending.
Food stuck under
• To remove any food that cannot easily be scraped out from under the
blades
blades, replace lid and turn blender back on high speed for 4–5 seconds to
spin foods out from under blades.
Blender overloaded
• This blender has a motor protection feature to protect against over heating
and/or over current use. When activated OVERLOAD PROTECTION will
flash on the LCD and the blender will be inoperable.
• If activated, turn the blender off by pressing the ON | OFF button on the
control panel, switch of at the wall and unplug the blender. Wait a few
minutes then re-plug and power ON the blender.
• If OVERLOAD PROTECTION is still flashing, repeat and leave the blender
to cool down for at least 20–30 minutes. Once OVERLOAD PROTECTION
has disappeared from the screen the blender is ready to be used again.
• We recommend blending in smaller batches, or cutting ingredients into
smaller pieces.
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Care & Cleaning
Jug and Lid
To avoid food drying on blades, jug and lid,
follow the below steps as soon as possible
after use:
• Rinse most of the ingredients off the
jug and lid.
• Add 1L of warm water and 1–2 drops of
detergent and press the CLEAN button.
• Rinse the jug and lid again and/or wash
separately in warm soapy water with a soft cloth
or bottle brush.
WARNING
Oils in citrus rind can damage the material
of your jug if being exposed to it for a longer
period. Always clean your blender jug
immediately after processing citrus rind.
Motor base
To clean the motor base, wipe with a soft, damp
cloth then dry thoroughly. Wipe any excess food
particles from the power cord.
Cleaning agents
Do not use abrasive scouring pads or cleaners
on either the motor base or the jug, as they may
scratch the surface. Use only warm soapy water
with a soft cloth.
Dishwasher
The blender jug, tamper and lid can be washed
in the dishwasher on a standard wash cycle. Jug
can be placed on the bottom shelf, however the
tamper should be on the top shelf only.
Stubborn food stains and odours
Strong smelling foods such as garlic and fish,
and some vegetables such as carrots, may
leave an odour or stain.
2 Litre jug
To remove, clean the jug and lid using
the CLEAN instructions. Add 2 tablespoons
bicarbonate of soda and ½ cup (125mL) vinegar
into jug and let the mixture froth for 1 minute.
Scrub the jug and lid with the mixture using a
soft dishwashing brush. Add 2 cups warm water
and allow to stand for 5 minutes. Attach jug to
blender base. Secure lid and then press the
CLEAN button. Thoroughly rinse the jug, and
allow to air dry. Store jug and lid with the lid off
to allow air to circulate.
Dry milling
Milling hard ingredients like spices, nuts,
sugar, coffee, grains, etc will cause scratching
and clouding to the inside surfaces of the jug.
Some spices and herbs release aromatic oils
that may discolour the jug or leave an aroma.
These are cosmetic results from milling these
kinds of ingredients, and does not affect the
performance of the jug.
Storage
Store your blender upright with the blender
jug assembled on the motor base, or beside
it. Do not place anything on top. To allow air to
circulate, keep the lid off.
UK
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