WARRANTY AND SERVICE INFORMATION
HOW TO MAKE A WARRANTY CLAIM FOR THE ASCEND X2 //
PERFORMANCE 2 IN 1 TREADMILL AND WALKING PAD
Step 5: Resolution
Once we've reviewed your claim, we'll provide guidance on the next steps. This may include trouble-
shooting, replacement parts, or other solutions based on the nature of the issue.
Tips for a Smooth Warranty Claim Process:
•
Ensure your photos and videos are clear. Blurry or dark images can delay the process.
•
Respond promptly to any requests for additional information from our support team.
•
Keep your treadmill and all packaging until the warranty claim is resolved.
Thank you for choosing Ascend. We're here to ensure your fitness journey is smooth and satisfying.
ASCEND X2 // PERFORMANCE 2 IN 1 TREADMILL AND WALKING PAD
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