INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and/or injury to persons, including the following:
• Read and follow all instructions that are on the product or
provided with the product.
• Register your purchase on-line at
guarantee).
• Check that the voltage label on the transformer (I) conforms
with your supply voltage.
• Inspect product regularly for correct operation and damage.
Do not use if in doubt.
• This product is designed for use with pets only, as described
in these instructions.
• Close supervision is necessary when an appliance is used
near children.
• Do not use outdoors. FOR INDOOR USE ONLY.
• Do not let pump run dry.
• Turn off power and unplug transformer (I) with dry hands
before disassembling pet fountain or cleaning.
• Turn off power and unplug transformer (I) if power cord/plugs
are damaged or fountain malfunctions.
• Do not use in a bathroom.
• Do not allow electrical connector or transformer (I) to
become wet.
• Do not allow pets or children to tamper with product.
• Do not use an extension cord.
• Ensure transformer (I) is in a well ventilated position away from
curtains or other flammable items.
• Transformer (I) is intended to be correctly orientated in a
vertical or floor mount position.
• Appliance is placed on a flat, even surface.
• Do not leave appliance unattended for extended periods.
• Do not allow pets to chew or swallow any parts.
• Dispose of all packaging material properly.
NOTE: Plastic bags could cause suffocation - keep away from
children and animals.
SAVE THESE INSTRUCTIONS
A. ASSEMBLY
Remove all components from lower bowl (H).
1. Attach pump tube (B) to upper bowl (A), aligning the notch
on the top edge of pump tube (B1) with the ridge on the
inlet of upper bowl (A2) as shown in Fig. 2. Push together
firmly until both retaining clips click into position.
2. Check pump (D) is set to the highest flow rate by rotating
flow adjuster (D1) clockwise to the 'MAX' setting (Fig.
3). Fit pump (D) on to bottom end of pump tube (B) as
shown by arrow (1) in Fig. 4 and secure in place by turning
retaining lock (C), as shown by arrow (2). Fit power cord
into appropriate guide hole (A3) according to the location of
power supply.
3. Remove filter cartridge (F) from packaging and rinse under
a tap to remove any charcoal dust. Insert filter cartridge,
side strainers (G) and top baffle (E) into main bowl (H) as
shown in Fig. 1.
www.pet-mate.com
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NOTE: With more than one pet, we recommend the top
baffle (E) is replaced with an extra filter cartridge (available
separately) to help increase the time interval for filter
replacement.
4. Fit the upper bowl assembly (A, B, C and D) onto main bowl
(H), taking care to ensure that upper bowl retaining clips
(A1) are fully located into the recesses of main bowl (H1).
CAUTION: Once filled with water, the pet fountain can
weigh up to 6kg (13lbs) and will be difficult to carry. We
recommend that you position the pet fountain in your
chosen location before filling with a jug.
5. Fill main bowl (H) with water up to the top of side strainer
(G). Connect transformer (I) to pump (D) and plug into
power supply.
WHEN IN USE, DO NOT LET THE WATER LEVEL FALL
BELOW 'MIN' MARK (X, Fig. 1).
B. CLEANING
Before introducing your pet to their new fountain we
recommend you run the fountain for approximately 2 hours and
then clean as follows:
1. Turn off power supply and unplug transformer (I).
2. Remove upper bowl assembly by pressing retaining clips
(A1) on both sides of upper bowl and lifting off. Ease power
cord out of upper bowl guide hole (A3).
3. Remove pump (D) from pump tube (B) by turning retaining
lock (C) clockwise.
4. Remove filter cartridge(s) (F) from main bowl (H).
All parts excluding pump (D), filter cartridge (F) and transformer
(I) may be washed in a dishwasher.
C. MONTHLY MAINTENANCE (or when flow rate has
noticeably reduced)
1. Filter cartridge replacement
A CLOGGED FILTER CARTRIDGE WILL CAUSE POOR
OPERATION AND PREMATURE PUMP FAILURE.
Always use genuine DOG MATE 3-Stage Filter
Cartridges (4 Pack, Product Ref. 386 – available from
www.pet-mate.com) which will ensure the healthiest water
for your pet and reduce pump maintenance.
With one pet, we recommend you replace the filter cartridge (F)
monthly.
For two or more pets, you may need to replace the filter
cartridge more regularly if it becomes clogged.
If using two filter cartridges, we recommend that you discard
the lower cartridge only and fit a new cartridge above the old
upper cartridge.
2. Pump maintenance
IMPORTANT: CLEANING THE PUMP IS ESSENTIAL
TO PREVENT THE BUILD UP OF LIMESCALE AND
SUBSEQUENT PUMP FAILURE. IN HARD WATER AREAS
YOU MAY NEED TO DO THIS AT LEAST EVERY TWO
WEEKS.
Remove pump (D) from pump tube (B) by turning retaining lock
(C) clockwise, taking care to ease power cord from recess (A3).
Carefully disassemble as follows:
i) Remove front cover (J) by inserting a fingernail into the seam
and pulling away in the direction as shown by arrow in Fig. 5.
ii) R emove impeller cover (K) by lifting from the small lip, as
circled in Fig. 6.