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Troubleshooting
If you have any questions regarding the product, please send e-mail to service@uni-neo.com.
PROBLEM
not operate.
The power light is
effect is not visible.
The heater is not
operating.
There is excessive
noise when the
heater is operating.
The power light is
ON but the ember
There is excessive
noise when the
heater is OFF.
Error code "EC"
on the LCD control
panel.
POSSIBLE CAUSE
A circuit breaker is tripped or a fuse blown.
The ON/OFF switch is defective.
There is loose wiring.
Light bulbs are not functioning.
Loose wiring
Incorrect operation.
The heater switch is defective.
The heater assembly is defective.
There is loose wiring.
The vents are dirty or clogged.
Dirty or clogged blower.
The heater assembly is defective.
Light bulbs are not functioning.
Loose wiring.
against the housing.
The thermostat is disconnected.
SOLUTION
120V outlet.
Check additional appliances on the circuit; ideally
circuit.
Send e-mail to service@uni-neo.com.
Refer to the operating instructions.
Refer to Replacing the Light Bulbs
Send e-mail to service@uni-neo.com.
Refer to the operating instructions.
Send e-mail to service@uni-neo.com.
Unplug the unit. Clear the vent area of dust and
debris. Wait ten minutes, plug the unit in again and
turn on the heater
Refer to Maintenance of Motors in Care and
Maintenance.
Send e-mail to service@uni-neo.com.
Refer to Replacing the Light Bulbs
Send e-mail to service@uni-neo.com.
servicing.
Send e-mail to service@uni-neo.com.
Unplug the unit for 10 minutes, then plug back in for
normal operation in accordance with the Use and
Care Guide.
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