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Les langues disponibles
Problem
Your product is not
working.
Your product
doesn't work
continuously
Your product has
suddenly stopped
working.
Your product is
moving slowly
Possible causes
The battery is not charged
The connection cables are
disconnected.
The battery needs to be
recharged
The battery is not fully
charged
Overload/Cut
A fuse dropped
Brakes are not properly
adjusted
The product is overloaded
You use your product in
inappropriate conditions
Wheels and tires are
damaged
Solutions
Charge your battery and check that your
charger shows a red light.
Check that all cables are securely connected
and that none of them are damaged.
Charge your battery and check that your
charger displays a red light correctly.
Check that the motor cable is properly
connected.
The battery may need to be replaced.
Overloading may cause the product to fail.
Please turn off the product, wait 15 seconds,
and then turn it back on.
Start by checking the status of all cables
Check the condition of the brakes and try to
release them. If this does not solve the
problem, please contact the after-sales
service.
Check if the user weighs less than the
previously recommended weight. Also make
sure that no object interferes with the
proper functioning of the product.
Make sure you are on flat, dry and stable
ground.
Check the condition of the product's
wheels.
first.
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