Shipping Instructions - KRK Systems 12sHO Guide D'utilisation

monitor, be sure that you're using Pin 2 for signal and have Pin 1 and Pin 3 tied together at the
source end.
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Refer to the Connecting Your System section in this manual to ensure that the AC main is matched
to the operating voltage requirements.
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All audio equipment should use the same ground point. Check all other devices using the same AC
output in the building such as dimmers, neon signs, TV screens, and computer monitors. These
devices should not be using the same circuit.
Please read the warranty card that was included in the shipping carton of your subwoofer prior to sending
it back to KRK Systems, LLC. All products in need of repair can be returned to the dealer where they were
purchased or to KRK Systems, LLC.
Before shipping your unit back to KRK for service you must acquire a Return Material Authorization (RMA)
from KRK. Your unit will not be received by the company, nor will any work be done on your unit without
this number. Please call KRK at 954-949-9600 to request your RMA or email returns@krksys.com along
with the following information:
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Your Name
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Your Address
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Phone Number
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Model Number
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Serial Number
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Description of the problem

Shipping Instructions

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For the safest possible return to KRK, please use the shipping carton and packaging in which your
monitor was originally shipped.
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KRK cannot be responsible for any damages incurred during the shipping process due to poor
packing. Make sure to insure your shipment.
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If your subwoofer is out of warranty and you would like a quotation prior to servicing your product,
please call for a RMA number. No service will be performed on your unit without this number.
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For replacement part quotes, please call 954-949-9600.
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