Nordic Impulse Manuel Du Propriétaire page 8

COMMON EQUIPMENT PROBLEMS AND SOLUTIONS
Symptoms
1. No jet action (air lock)
2. GFCI keeps tripping
3. Water in equipment area
4. Only a portion of the jets work
* Note: If problem persists after performing the suggested solutions, contact your Dealer to assist in resolving the problem. Any other problems not listed
above, contact your Dealer.
COMMON WATER PROBLEMS AND SOLUTIONS
Problem
Calcium Deposits
on Shell Surface
Cloudy Water
Colored Water
Eye and Skin
Irritation
Excessive
Foam
Odor
Waterline
Deposits
& Staining
8
Cause
Hard water.
pH, total alkalinity not in balance.
pH, total alkalinity not in balance.
Damaged or dirty filter.
Addition of incompatible chemicals.
Low chlorine level.
Buildup of oils, soap, foreign matter.
Copper or iron metals in Hot Tub due to
water supply or corrosion of heater.
Total alkalinity, pH are low.
pH, total alkalinity not in balance.
Inadequate chlorine level.
Addition of incompatible chemicals.
pH, total alkalinity not in balance
Low calcium hardness.
Inadequate oxidation.
Addition of incompatible chemicals.
Buildup of body oils and/or
contaminants.
Inadequate ventilation.
Addition of incompatible chemicals.
Insufficient oxidation.
Inadequate cleaning of cover.
Low pH.
Chemical overdose.
Buildup of body oils, impurities.
Use of clarifying agents with ozone.
Hard water (minerals in water)
Solutions
Shut-off T-valves must be in the up position.
Loosen pump/motor unions to allow air out.
New install: incorrect GFCI wiring.
Check: drain cap, equipment pump/motor unions, pump drain plug.
Check that individual jets are open. Turn whirlpool diverter jet(s).
Solution
Clean with a non-abrasive Hot Tub surface cleaner. Test water,
adjust pH as needed. Add a stain and scale control chemical.
Add a water clarifier. Circulate for a minimum
of 30 minutes. After water has cleared, clean
filter cartridge with a filter cleaner or replace
if necessary. Test chlorine and pH levels,
adjust if necessary. Change water.
Add an iron/stain and scale remover.
Test pH, adjust if necessary.
Test pH and chlorine levels, adjust if necessary.
Add an anti-foam agent.
Add shock.
Adjust chlorine level.
Test pH, adjust if necessary.
Take water sample to dealer to check total
alkalinity and calcium hardness. Change water.
Test pH and chlorine levels, adjust if necessary.
Clean with non-abrasive Hot Tub surface
cleaner.
Clean the underside of the cover with a
cover cleaner or mild soap and warm water.
Test pH and chlorine levels, adjust if necessary.
Clean with a non-abrasive Hot Tub surface
cleaner. Add a scale/stain control chemical.
Take water sample to your dealer.