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Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you
should do, check the list of codes in the table below, and then try the suggested actions.
Information code
Door is open
FC
AC
9C1
tC
tC5
dF
If any information code keeps appearing on the display, contact a Samsung service center.
56
English
DV6900B_SimpleUX_WEB_Heatpump_EN.indd 56
Meaning
Operating the dryer with the door open.
Invalid power source frequency.
Electronic control problem (Invalid
Communication).
The electronic control needs to be
checked.
The Thermistor1 resistance is very low
or high.
The Thermistor2 resistance is very low
or high.
Incorrect door switch.
Action
• Make sure the door is properly
closed.
• Make sure laundry is not caught in
the door
• Try restarting the cycle.
• If this information code remains,
contact a Samsung service center.
Contact a Samsung service center.
• Check if power cord is connected
properly.
• Check if the electrical outlet is
working properly.
• If the information code remains,
contact a Samsung service center.
• Check for a clogged lint screen.
• Check if the vent system is
restricted.
• If this information code remains,
contact a Samsung service center.
• Check for a clogged lint screen.
• Check if the vent system is
restricted.
• If this information code remains,
contact a Samsung service center.
Contact a Samsung service center.
2022/8/30 17:02:05
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