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• Use Manufacturer approved or supplied replacement parts and accessories only.
Otherwise may void the warranty of this product and result in a hazardous condition.
• Please contact the Manufacturer for information regarding replacement hoses, thermocouples,
igniters, lava rocks, etc.
TROUBLESHOOTING
PROBLEM
Igniter pin and burner are wet
Igniter battery is
incorrectly inserted.
Igniter pin cracked or broken
Pilot will not
light
Electrode wire is loose or
disconnected
Electrode wire is shorting
between valve and igniter pin
No gas flow
Regulator is not fully
connected to the tank
Pilot will not
Gas flow is obstructed
light using a
Spider webs or insect nest in
match OR
the venturi (end of burner
Main burner
tube) or pilot housing
will not light
after pilot is lit
Burner ports are clogged
Flame is obstructed at burner
Appliance
ports
emits a lot of
black smoke
Regulator hose is pinched
when lit
No gas flow
Excess flow safety valve has
Sudden drop in
been activated
gas flow
High or gusting winds
Flame blow
No gas flow
out
Excess flow safety valve has
been activated
CAUSE
9
CORRECTIVE ACTION
Wipe dry with a cloth
Check that battery is correctly inserted.
Call customer service for replacement
part
Reconnect wire to the igniter
box located inside the table
base behind the igniter button
Call customer service for replacement
part
Check if gas cylinder is empty. If yes,
replace.
Check LP tank connection.
Check hose for bends or kinks
Clean the venturi or pilot housing
Insert an opened paperclip into each of the
burner ports to clean them. Ensure the appl-
iance is off and all parts are cooled before
attempting to clean the burner ports
Make sure all the gas burner ports are
free of any lava rocks or debris to allow
the gas to flow freely.
Check the regulator hose for bends or
kinks
Check if gas cylinder is empty. If yes,
replace.
Turn the control knob to "OFF", close the
LP tank valve and disconnect the
regulator from the tank. Turn the control
knob to "HIGH". Wait 1 minute. Turn the
control knob to "OFF". Reconnect
regulator to LP tank. Open tank valve
slowly.Light appliance as indicated in
the"To Light"section.
Increase flame to "High"
Check if gas cylinder is empty. If yes,
replace.
See "Sudden drop in gas flow" above
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