Gateway GM5407H Guide page 118

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computer problem if:
Instead, unplug your computer and contact a qualified computer
technician.
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your computer is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
112
CHAPTER 6: Troubleshooting
Warning
To avoid bodily injury, do not attempt to troubleshoot your
• Power cords or plugs are damaged
• Liquid has been spilled into your computer
• Your computer was dropped
• The case was damaged