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Care and Maintenance- Cont.
Non-rechargeable batteries are not to be recharged.
DO NOT mix old and new batteries.
DO NOT mix alkaline, standard (Carbon-Zinc), or rechargeable (Nickel-Cadmium) batteries.
DO NOT dispose of batteries in fire. Improper disposal may cause batteries to leak or explode.
Troubleshooting
If you have any questions regarding the product, please call customer service at 1-877-447-4768,
8:00 a.m. – 4:30 p.m., CST, Monday – Friday.
PROBLEM
The burner will
1. The igniter electrode may be covered
not light using the
igniter procedure
1. The igniter electrode may have a
(weak or no spark
being generated).
2. Cracked or broken ignition electrode.
Low Heat.
1. Insufficient gas pressure to the unit.
Excessive Flare
1. Grease and/or residue build-up on
Ups.
2. Excessive dripping of fat or
3. Cooking temperature too high
The burner will not
1. Match not reaching burners (when
light with a match.
2. Empty tank.
3. Poor connection between valve
4. Burner inlet blocked.
No gas flow or an
1. Tank valve not on or fully opened.
obstructed gas
2. Empty tank.
flow.
3. Poor connection between valve
4. Burner inlet blocked.
LED control knob
1. Dead battery or faulty battery
light is not lit
WARNING
POSSIBLE CAUSE
with grease or residue.
loose or disconnected wire.
heat tents or in firebox.
marinade from food.
holding match with hand).
regulator and LP cylinder coupling.
regulator and LP cylinder coupling.
connection.
CORRECTIVE ACTION
1. Clean the igniter electrode.
2. Check the connection and reconnect any
loose or disconnected wires.
3. Replace ignition electrode (see Replacement
Parts List).
1. Call a qualified service agency to check
the gas supply pressure and correct the
pressure.
1. Clean the grill components.
2. Trim the fat from meat and use non-oil based
marinades.
3. Lower temperature accordingly.
1. Use match holder found in cabinet door.
2. Check fuel level and refill tank if necessary.
3. Turn off grill knobs, close the LP cylinder valve
at top of cylinder and check the connection
between the regulator valve and cylinder
coupling. Disconnect and reconnect, if
necessary.
4. Clean the burner inlet (venturi)
and burner as described by the Care and
Maintenance section in the manual.
1. Fully open tank valve by turning
counterclockwise.
2. Check fuel level and replace fuel if necessary.
3. Turn off grill knobs, close the LP cylinder valve
at top of cylinder and check the connection
between the regulator valve and cylinder
coupling. Disconnect and reconnect, if
necessary.
4. Clean the burner inlet (venturi) and burner
as described by the Care and Maintenance
section in the manual.
Perform any of the following:
1. Check that batteries are installed correctly.
2. Check for corrosion around battery terminals.
3. Replace batteries. Use AAA alkaline.
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