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Troubleshooting
Troubleshooting
General
Symptom
The Power does not turned on.
The unit does not start
playback.
The angle cannot be changed.
Cannot play movie, photo or
music files.
The remote control does not
work properly.
5
The unit is plugged in, but the
power will not turn on or off.
The unit is not operating
normally.
Cause & Solution
y Plug the power cord into the wall outlet securely.
y Insert a playable disc. (Check the disc type, colour system, and
regional code.)
y Place the disc with the playback side down.
y Place the disc on the disc tray correctly inside the guide.
y Clean the disc.
y Cancel the Rating function or change the rating level.
y Multi-angles are not recorded on the DVD Video being played.
y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the movie file.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path of the remote control and the unit.
y The batteries in the remote control are exhausted.
You can reset the unit as follows.
1. Press and hold the STANDBY/ON button for at least five seconds. This
will force the unit to power off then turn the unit back on.
2. Unplug the power cord, wait at least five seconds, and then plug it in
again.
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