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Troubleshooting
Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Problem
The tool does not start.
The tool does not reach full power.
The tool is producing excessive vibration
or noise.
The battery pack loses charge quickly.
The battery charger is not working.
The battery pack shows only 3 LED
indicators after only a few seconds of
using a fully charged battery.
All 4 LED indicators are blinking on
the battery pack after you press the
battery-charge-indicator button on the
battery pack and the current charge
displays (when the battery pack is not in
use).
All 4 LED indicators are blinking on the
battery pack after releasing the trigger
(when the battery pack is in use).
2 LED indicators are blinking on
the battery pack after you press the
battery-charge-indicator button on the
battery pack and the current charge
displays (when the battery pack is not in
use).
2 LED indicators are blinking on the
battery pack after releasing the trigger
(when the battery pack is in use).
Possible Cause
1. The battery is not fully installed in the
tool.
2. The battery pack is not charged.
3. The battery pack is damaged.
4. There is another electrical problem
with the tool.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. There is debris on the drum area on
the trimmer.
2. The spool is not properly wound.
1. The battery pack is over or under the
appropriate temperature range.
1. The battery charger is over or under
the appropriate temperature range.
2. The outlet that the battery charger is
plugged into does not have power.
1. This is a normal occurrence.
1. The battery pack is over or under the
appropriate temperature range.
1. The battery pack is over or under the
appropriate temperature range.
1. There is a difference in voltage
between cells in the battery pack.
1. There is a difference in voltage
between cells in the battery pack.
16
Corrective Action
1. Remove and then replace the battery
into the tool, making sure that it is fully
installed and latched.
2. Remove the battery pack from the tool
and charge it.
3. Replace the battery pack.
4. Contact an Authorized Service Dealer.
1. Remove the battery pack from the tool
and fully charge the battery pack.
2. Clean the air vents.
1. Clean any debris off of the drum area.
2. Advance the line using the trigger
switch and/or remove the line on the
spool and wind the spool again.
1. Move the battery pack to a place
where it is dry and the temperature is
between 0°C (32°F) and 40°C (104°F).
1. Unplug the battery charger and move
it to a place where it is dry and the
temperature is between 0°C (32°F)
and 40°C (104°F).
2. Contact your licensed electrician to
repair the outlet.
1. Stop the tool and press the
battery-charge-indicator button or
the remove the battery from the tool to
display the actual battery charge.
1. Move the battery pack to a place
where it is dry and the temperature is
between 0°C (32°F) and 40°C (104°F).
1. Move the battery pack to a place
where it is dry and the temperature is
between 0°C (32°F) and 40°C (104°F).
1. Place the battery on the charger until
it is fully charged.
1. Place the battery on the charger until
it is fully charged.
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