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Troubleshooting
Problem
Air purifier will not turn on or
respond to button controls.
Air purifier makes an unusual
noise when the fan is on.
Airflow is significantly
reduced.
Poor air purification quality.
Problem
14
All manuals and user guides at all-guides.com
Possible Solution
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop
using the air purifier and contact
16).
Plug the air purifier into a different outlet.
Air purifier may be malfunctioning. Contact
Support
Make sure the filter is properly in place with plastic
packaging removed (see 8).
Replace the filter (see 13).
Air purifier may be damaged, or a foreign object may be
inside. Stop using the air purifier and contact
Support
Make sure the filter's plastic packaging is removed.
Tap
Leave at least 38 cm / 15 inches of clearance on all sides
of the air purifier.
Replace the filter (see 13).
Tap
Make sure no objects are blocking the top or sides of the
air purifier for proper airflow.
Close doors and windows while running the air purifier.
Make sure the filter is removed from its plastic packaging
and properly in place (see 8).
If the room is larger than 110 m² / 1184 ft², air purification
will take longer. The air purifier may not be as effective in
significantly larger rooms.
Replace the filter (see 13).
Possible Solution
(see 16).
(see 16). Do not try to repair the air purifier.
to increase the fan speed.
to increase the fan speed.
Customer Support
(see
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Customer
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