CAMERA MAINTENANCE
• When the camera is in idle, please keep it in a dry shady place.
• Use protective cases to avoid scratches to the lens and IPS.
• Flens needs to be cleaned, firstly blow away the dust on the surface, then use cloth or
paper suitabe for optical devices to clean. Detergent could be used if necessary.
• Please don't use organic solvent to clean.
• Please do not touch the lens by fingers.
• Please do not put the camera in moist or dusty place. Electricity leakage may cause fire.
• Keep the camera away from drops and bumps. It may cause damage to the parts inside.
• Keep the camera away from long time high temperature and strong sunshine to avoid
being damaged.
• Please note that the camera will get hot after using it for a long time. It is normal.
FAQ
Q: Video files couldn't be played on computers.
A: The media player does not support 4K display.
Q: WiFi Network Can't be Found in Phone / Tablet.
A: 1, Turn OFF / ON the Phone / Tablet's WiFi.
2, Power the camera ON.
3, In the camera's WiFi setting, turn on the WiFi.
4, Open up the Wireless Settings on your device and tryto connect to the WiFi network
with the Phone / Tablet.
5, If the network does not exist in the Phone / Tablet's list, try another Phone / Tablet if
possible.
6, If all the steps above don't work, please contact the seller support with detailed
description of the problem. They will be happy to answer any questions and help out
moving forward.
Q: Camera Footage is Distorted or Has Poor Quality.
A: 1, Camera Housing May Have Condensation. Try to put the camera under sunshine for
1 hour or two.
2, Camera Lens May Be Faulty. Camera lens may have scratches or cracks which makes
videos and photos distorted. Inspect the lens for cracks and scratches.
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All manuals and user guides at all-guides.com
Q: Camera does not work with my memory Card.
A: 1, Try to use the memory card in other devices. If it doesn't work, the memory card may
For any inquiries, issues or comments concerining our products, please send E-mail to the
address below or call us. We will respond as soon as possible.
E-mail: cs@akasotech.com
US customer service line: (301)670-7335
3, Camera Sensor May Be Faulty. If photos and videos are corrupted or distorted your
camera's sensor may be faulty.
be faulty.
If it works on other device, make sure it is a Class 10 Micro SD card.
2, If the steps above prove that the memory card is functional. then the memory card
slot might be faulty. Please conact seller support for resolution.
CONTACT US
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