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Troubleshooting
The device does not start
when the ON/OFF button is
pressed
The device does not seem to
do much
The device produces noise
The device leaks water
The device switches itself
OFF
Error code Ft
Error code E0/E1/E2
Disposal
At its end of life, discard the device according to the local laws and
regulations, or deliver the device to your supplier. Remove the batteries
from the remote control for separate disposal.
Is the plug connected to the power socket?
Is the earth leakage circuit breaker switched on? Is there
a power outage?
Could the water tank be full? Empty the water tank
The room temperature is lower than the set
temperature; adjust the set temperature.
Measure the outlet temperature; it should be ± 10°
cooler than the room temperature.
Is there direct sunlight? Close the curtains.
Are windows and/or doors open? Close them.
Are there too many people in the room?
Is the room too big?
Is there something in the room that produces (a lot of)
heat? Turn it off or delete it.
Is the filter dusty, covered with dirt? Clean it.
Is the air inlet or outlet blocked? Provide free airflow.
Is the surface of the machine firm, level and horizontal?
The flowing refrigerant in the unit also produces some
noise. This is normal.
Is the water drain hose installed correctly?
Is the leakage due to moving the device with a full water
tank? Then empty the water reservoir first.
Check the tap on the drain and the water discharge
point.
The overheating protection may have turned it off. See
'Safety'.
The water tank is full. See 'Drainage of condensed
water'.
Contact your supplier.
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