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• Switch off the appliance and wait for a few seconds.
• Switch the appliance on and repeat the washing program.
• Most errors during operation can be solved by the user.
• If the error persists, call the customer care service.
• Repairs may only be carried out by an adequately trained person.
• Repair or any warranty claim resulting from incorrect connection or use of the appliance shall not be
covered by the warranty. In such cases, the costs of repair shall be charged to the user.
• The warranty does not cover the errors of failures resulting from disturbances from the environment
(lighting strike, power grid failures, natural disasters etc.).
TROUBLE SHOOTING TABLE
Description
The appliance does not start
The door can't be opened
The appliance does not fill
with water.
Water leakage
Detergent residues in the
dispenser tray
Indicator or display does not work
Description
Abnormal noise
ERROR CODE TABLE
Description
Possible cause
Water injecting problem during the wash
cycle
Water overflow
Overtime water draining
The door is not closed properly
Others
• CUSTOMER SERVICE
Spare parts for your appliance are available for a minimum of 10 years.
In case of questions, please contact the customer service.
50
•
English
Possible cause
The door is not closed properly.
Clothes are stuck.
The safety protection is activated.
The water tap is not open.
A shut-off system in the aquastop
is activated. The internal tube or the
water supply hose is damaged.
The connections are not tight
enough.
The detergent is damp and/or clot-
ted.
PC board is not connected or harness
has connection problems.
Possible cause
The transport bolts are still in place.
The floor is not solid or level
What to do?
Close the door properly and restart.
Check the laundry.
Disconnect the power and restart.
Open the water tap completely.
When the aquastop is acitvated, it cuts the
water supply off. The control glass on the
aquastop will be red. Replace the water
supply hose.
Check and fasten the water supply hose.
Check and clean the water discharge hose.
Clean and wipe the dispenser tray dry.
Switch off the power and check if the mains
plug is connected properly.
What to do?
Check if the transport bolts have
been removed.
Make sure the appliance is installed on
a solid and level floor.
What to do?
Check if the water pressure is high enough.
Straighten the water supply hose.
Clean the inlet filter.
Restart the appliance.
Check the water discharge hose for blockage.
Close the door properly and restart.
Restart the appliance. If the problem persists,
please contact the customer service.
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