Braun Oral-B Genius 6000 Mode D'emploi page 12

Trouble Shooting
Problem Possible reason
APP
Handle does not 1. Oral-B™ App is turned off.
operate (properly) 2. Bluetooth interface is not
with Oral-B™ app.
3. Radio transmission is
4. Bluetooth connection to
5. Your smartphone does not
6. Handle on plugged-in
Reset to factory Original functionality wanted.
settings.
TOOTHBRUSH
Handle is not 1. Handle has not been
operating (during
first use). 2. Battery has a very low
Handle does not 1. Synchronizing with existing
operate with
existing SmartGuide 2. Radio transmission is
in household.
3. SmartGuide is not
4. Two handles are already
5. Function is deactivated via
1. Short stuttering 1. «Professional timer» or
sounds/flashing
light every 30 2. Timer has been modified/
seconds or after
2 minutes.
2. Handle does not
operate any
timer.
Handle does not Ambient temperature for
charge and blinks. charging is out of valid range
(< 0°C and > 60°C).
12
All manuals and user guides at all-guides.com
activated on smartphone.
deactivated on handle;
radio transmission display
(7) is turned off.
smartphone has been lost.
support Bluetooth 4.0 (or
higher)/Bluetooth Smart.
charger.
activated.
charge level; no lights
illuminate.
SmartGuide failed.
deactivated; radio
transmission display (7) is
turned off.
compatible with handle.
assigned to SmartGuide.
App feature.
«2-Minute timer» activated.
deactivated via App.
Remedy
1. Turn on Oral-B™ App.
2. Activate Bluetooth interface on smartphone
(described in its user manual).
3. Activate radio transmission by simultaneously
pressing on/off (3) and mode button (4) for 2
seconds until radio transmission display (7) turns on.
4. Pair handle and smartphone again via app settings.
Keep your smartphone in close proximity when
using it with handle.
5. Your smartphone must support
Bluetooth 4.0 (or higher)/Bluetooth Smart in order to
pair handle.
6. Radio transmission is deactivated while handle is
placed on plugged-in charger.
Press and hold on/off button (3) for 10 seconds until all
indicator lights double blink simultaneously.
1. Briefly place handle on plugged-in charging unit. It
may take up to 10 min., until charge level display (8)
flashes.
2. Charge at least for 30 min.
1. Synchronize (existing) handle(s) (again) via
SmartGuide settings in SmartGuide's battery
compartment: Press «h/min» for 3 seconds. Turn on
handle that you want to synchronize. Then turn on
second handle you want to synchronize. Press
«h/min» or «set» to exit synchronization mode.
2. Activate radio transmission by simultaneously
pressing on/off (3) and mode button (4) for 2
seconds until radio transmission display (7) turns on.
3. Handle cannot be used with excisting SmartGuide.
4. You can synchronize a total of 2 handles only.
Change handles via SmartGuide settings (see 1.)
5. During use of special App features, transmission to
SmartGuide may be deactivated. You can also
(de)activate any SmartGuide communication via App.
1. Set your timer to 2-Minute timer (stuttering sounds/
flashing light after 2min); or set your timer to
Professional timer (stuttering sounds/flashing light
every 30 seconds). Follow steps under «Timer
setup».
2. Use App to change timer settings or perform factory
reset (see App Trouble Shootings).
Recommended ambient temperature for charging is
5°C to 35°C.