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Before you call for service...
Washer Operation
Washer won't operate
Movement inside
machine when shut
off
Washer Performance
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
14
Possible Causes
Washer is unplugged
Water supply is turned off
Controls are not set prop-
erly
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be reset
START was not pressed
Lid magnet missing
Shifting mechanism is dis-
engaging the motor
Possible Causes
Incorrect spin cycle selected
Incorrect use of fabric
softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
Make sure cord is plugged securely into a working outlet.
Turn both hot and cold faucets fully on.
Check controls.
Close lid and reset cycle, to the beginning if necessary.
Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have separate outlet.
Unplug washer, wait 2 minutes, plug back in and press START.
Press START.
Call for service.
When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Check fabric softener package for instructions and follow directions
for using dispenser.
Pretreat stain and rewash.
Sort whites or lightly colored items from dark colors
Use more detergent (especially with larger loads). Be sure to follow
detergent manufacturer's directions.
Use a water conditioner like Calgon brand or install
a water softener.
Make sure water heater is delivering water at 120°F–140°F (48°C–
60°C).
Select load size to match clothes load.
Add detergent as wash basket fills with water before you load
clothes.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Separate lint producers from lint collectors.
Wash small loads for a shorter time than larger loads
Add detergent as wash basket fills with water, before you load
clothes.
Try a liquid detergent.
Use warmer water temperature.
Load clothes no higher than the top row of holes in the washer
basket.
Check fabric softener package for instructions and follow directions
for using dispenser.
What to do
What to do
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