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WARRANTY CONDITIONS OF THE ELECTRIC BOILER
This appliance is covered by a 3-year repair warranty against all manufacturing defects, including labour and spare
parts; and a 5-year warranty on the tank in the event of manufacturing defects in the tank that cause breakage, pitting
or rust inside the tank. In order to justify the date of purchase, it will be obligatory to present the invoice or purchase
receipt. The conditions of this warranty apply only to Spain and Portugal. If you have purchased this product in another
country, please consult your distributor for the applicable conditions.
WARRANTY EXCLUSIONS
1. Remote controls, drain intake rubbers, dockings and door seals, weather stripping.
2. Damage to enamels, paints, nickel plating, chrome plating, oxidation or other types of aesthetic parts or
components that do not affect the internal functioning of the appliance.
3. Damage to wear parts due to use, corrosion or oxidation, whether caused by normal use of the appliance or
accelerated deterioration due to unfavorable environmental or climatic circumstances. Not suitable for
outdoor use.
4. Damage to fragile pieces of glass, glass ceramic, plastics, handles, baskets, doors or light bulbs when their
failure or breakage is not attributable to a manufacturing defect.
5. Faults produced by fortuitous causes or accidents of force majeure, or as a consequence of abnormal,
negligent or inappropriate use of the device.
6. Civil liabilities of any nature.
7. Consequential damage to the appliance as long as it has not been caused by an internal malfunction.
8. Maintenance or upkeep of the appliance and replacement of consumable parts of the appliance equipment:
periodic inspections, adjustments and greasing.
9. Breakdowns due to failure to comply with the manufacturer's recommendations for proper maintenance.
10. Faults that accessories and complements, adapters, external cables, bags, spare parts of all kinds, lamps, as
well as any part considered consumable by the manufacturer, may suffer.
11.Faults caused by incorrect or illegal installation, inadequate ventilation, lack of grounding in the home, power
disturbances, inappropriate modifications or use of non-original spare parts.
12. Interventions in which the anode has a size reduction greater than 2/3 of the original size or is covered with
lime in its entirety.
13.Appliances used in industrial applications or for commercial purposes.
14.Appliances with illegible or altered serial number.
15.Defects or breakdowns produced as a result of fixes, repairs, modifications, or disassembly of the installation of
the device by the user or by a technician not authorized by the manufacturer, or as a result of manifest non-
compliance with the manufacturer's instructions for use and maintenance.
16.During the warranty period it is essential to keep all manuals together with the equipment. If the equipment is
sold, donated or given away, the manual and all related documents must be given to the new user. If any of
these are lost, their replacement cannot be claimed.
17. Faults that have their origin or are a direct or indirect consequence of: contact with liquids, chemicals and
other substances, as well as conditions derived from the climate or the environment: earthquakes, fires, floods,
excessive heat or any other external force , such as insects, rodents and other animals that may have access to
the interior of the machine or its connection points.
18. Damages derived from terrorism, riot or popular tumult, legal or illegal demonstrations and strikes; facts of
actions of the Armed Forces or the State Security Forces in times of peace; armed conflicts and acts of war
(declared or not); nuclear reaction or radiation or radioactive contamination; vice or defect of the goods; facts
classified by the Government of the Nation as "national catastrophe or calamity".
MAINTENANCE OF THE ELECTRIC BOILER
The water heater tanks are made of vitrified steel. When the tank is filled with water, electrolytic reactions occur which
can corrode the walls. To protect the water heater and extend its useful life, the water heaters are equipped with a
magnesium anode, a replaceable element, whose function is to absorb the chemical reactions that take place inside
the tank, thus producing wear on the anode and not on the walls of the tank.
The wear of the anode depends on the salinity and hardness of the water, and on the material of which the water
supply pipes are made. JOHNSON recommends that the internal anode of electric water heaters should be checked
every six months. In order to comply with the 5-year tank warranty, JOHNSON requires the anode to be changed
annually. The replacement of the anode must be carried out by the Official Technical Service.
Design and specifications are subject to change without notice for
product improvement. Any changes to the manual will be updated
on our website, you can check the latest version.
www.ponjohnsonentuvida.es
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