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A06113901_rev1SanitaireProS5000A.qxp_Layout 1 8/24/18 9:58 AM Page 16
Problem solving
ENGLISH
Make sure vacuum is turned off and electrical power cord is unplugged.
Problem
Motor will not start
Vacuum cleaner
does not clean
Red warning light is on
Vacuum cleaner is
hard to push
Front cover will not close
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Cause
Power switch
Power plug
Thermal cut-off
Dust bag and filters
Air path blocked
No suction at end of hose
Carpet height setting
Brushroll stall, full bag
or blockage
Carpet height setting
Deep pile carpet,
including super plush.
No dust bag
Solution
Turn power switch to ON position and wait a moment.
After turning switch ON, expect a short delay before
motor starts.
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Refer to p. 3
Replace dust bag, clean and/or change filters.
Remove debris from air path. Refer to p. 10-11.
Check hose for blockage. Refer to p. 10-11.
Adjust knob to lower position. Refer to p. 10-11.
Replace dust bag or clear blockage. Push the power
switch to OFF to reset. Refer to p. 10-15.
Adjust knob to higher position. Refer to p. 8-9.
Adjust suction control as needed. Refer to p. 8-9.
Install dust bag properly. Refer to p. 12-13.
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