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Cleaning
Clean grates using a wire grill brush. This should
be done with each use. DO NOT use oven cleaner
or abrasive cleaners on the painted grill surfaces.
Use warm soapy water on all painted surfaces.
Clean grease pan, grease trough, and grease drain
tube occasionally. A spatula can be used to scrape
excess grease and a grill brush to brush clean. Do
not allow grease to build up on the grease tray or
in the grease trough as this can cause flare-ups
inside the grill. The grease tray can also be lined
with aluminum foil for easier cleanup. Make sure
not to obstruct the flow of grease off of the tray
and into the grease trough. Make sure not to block
the airflow to the temperature sensor on the left
side of the grill.
CHIMNEY CLEANING
When wood pellets are burned slowly, they produce
tar and other organic vapors that combine with
expelled moisture to form creosote. The creosote
vapors condense in a relatively cook oven chimney
of a slow burning fire. As a result, creosote residue
accumulates on the chimney. When ignited,
this creosote makes an extremely hot fire. The
chimney should be inspected at least twice a
year to determine when grease and or creosote
buildup has occurred. When grease or creosote has
accumulated, it should be removed to reduce risk
of fire. Use a wire brush to clean the screen area
of the chimney outlet on the inside of the grill with
every 50 hours of use.
Troubleshooting
Grill does not turn on.
Grill fails to turn on after switching the power
button to the on position.
1. Make sure the grill is plugged into a powered
outlet. Check the circuit breaker and/or GFCI
switch. Test the outlet using another appliance.
2. Unplug the grill and check the fuse located in
the front panel. If the fuse is blown replace only
with 4.0 Amp 125V 5x20mm Fast Blow Fuse.
Typical fuse marking will be 4A125V, F4A125V,
4A250V or F4A250V. Make sure to confirm they
are a fast blow fuse. Actual fuse dimensions are
5.2x20mm. If problem cannot be resolved please
call customer service.
Grill does not heat up or digital readout displays
Flame
1. Turn Power Off
2. Check hopper for pellets
3. Check firebox to see if there are pellets in the
firebox. The easiest way to do this is to pull
the burner clean-out lever. Then remove the
cup from the bottom of the grill and check for
pellets. Use a vacuum to clean-out any pellets
that may be in the bottom of the grill.
A. If there are a lot of pellets in the cup. Reinstall
the cup and close the burner clean-out, remove
the grill grates, grease tray, and heat deflector
and vacuum out any pellets in the bottom of
the grill. Try restarting the grill. If restarting the
grill does not work and pellets are getting to
the burner cup the heating rod may need to be
replaced.
B. If there are few or no pellets in the cup then
turn the dial to the feed position and see if
pellets fall out the bottom of the burner. If
there are no pellets check to see if the auger is
turning. If the auger motor is turning but the
auger is not there may be a sheared auger pin.
You can determine if the auger motor is turning
by watching the small white fan at the end of
the auger motor under the hopper. If the white
fan is turning the auger motor is on. If the white
fan is turning and the auger is not you will need
to replace the auger pin. If problem cannot be
resolved please call customer service.
Digital Readout Displays SENSR
1. Turn the power off and unplug the grill.
2. Check to make sure the sensor inside of the grill
is connected properly to the electronic board
under the hopper.
3. Call customer service for a replacement sensor.
Digital Readout Displays PRERR
1. Press the Probe Temp button - Pressing the
Probe Temp button will toggle the digital
readout between the actual temperature inside
of the grill and the temperature measured using
the meat thermometer.
2. Make sure the meat thermometer is connected
properly to the front of the grill. If the Probe
Temp button is pressed to display the Probe
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