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TROUBLESHOOTING
PROBLEM
Low heat / Low
flame when valve
turned to high.
Burners burn with
yellow flame,
accompanied by the
smell of gas.
Buiners will not light
with the ingiter,but will
light with a match
Burners will not stay lit
when the control knob
is released.
Humming regulator.
Burner output on "high"
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
PROBABLE CAUSE
Incorrect lighting operation.
Possible cobwebs or other debris.
Loose electrode wire or switch
terminal wires.
Knob not being held in long
enough.
Too windy.
Lava glass or debris in ignition
area of the burner preventing
thermocouple from being fully
Faulty thermocouple or valve.
Normal occurrence on hot days.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Cobwebs or other substances
in the venturi tube.
Propane regulator in "low flow"
state.
SOLUTION
Ensure the lighting procedure is followed carefully.
The valve must be in the off position when the tank valve
is turned on. Turn the tank on slowly to allow the
pressure to equalize. See lighting instructions.
Pipe must be sized according to installation code.
Thoroughly clean the burner venturi. See general
maintenance instructions.
Check whether the electrode wire is firmly pushed onto
the terminal on the back of the igniter. Check that the lead
wires from the module to the ignition switch (if equipped)
are firmly pushed onto their respective terminals.
Thermocouple mush have time to heat up - hold the knob in
for 30 seconds after the burner lights, then release.
If the wind speed is greater than 10 mph (16 km/h), the unit
will shut down automatically. Either place it in a different
area or use it when the wind is low.
Ensure that there are no lava glass or other debris in
the ignition area, and that the small hole below the
thermocouple is unobstructed.
Clean the thermocouple and clean the connection between
the valve and thermocouple. Ensure the connection is
properly tightened.
Replace thermocouple and / or valve.
This is not a defect. It is caused by internal vibrations in
the regulator and does not affect the performance or
safety of the appliance.
Humming regulators will not be replaced.
Check gas level in the propane cylinder.
Reposition the supply hose to suit needs.
Clean the burner orifice.
Clean out the venturi tube.
Ensure the lighting procedure is followed carefully. All
valves must be in the off position when the tank valve is
turned on. Turn the tank on slowly to allow pressure to
equalize. See lighting instructions.
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