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RECYCLING THE HP
When your HP reaches the end of its lifespan and you do not wish to keep it, do not throw it out with household waste.
The HP must be brought to a selective recycling point for its reuse or recycling.
It contains potentially hazardous substances that may harm the environment and that must, during recycling, be eliminated or neutralised.
AFTER-SALES TECHNICAL DEPARTMENT
In case of technical problems regarding any of the BWT heat pumps, the following measures should be taken:
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Provide to the technical service the following essential information:
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Serial number of the machine
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Manometer value when machine is stopped
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Manometer value when machine is working
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The position of ON/OFF button and if it is lit or not
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The value and pictograms displayed on digital controller.
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The value of programmed settings
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If fan is working or not
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Position of the by-pass valves
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Contact your dealer and pass on this information together with the dimensions of the swimming pool, your personal details (address, telephone number)
and the description of the failure.
If this procedure is respected, the BWT technician will be able to make as accurate diagnostic of the failure.
The recommended solution made by BWT will be implemented briefly after that.
IMPORTANT: If this measure is not followed, warranty will be cancelled.
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Bring the HP to a recycling center
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Give the HP to a not-for-profit organisation so that it can be repaired
and reused
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Give the HP to the shop when buying a new unit
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