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Troubleshooting
There is sound of wind blowing coming from
the product.
The product uses a fan for the cooling
process. This is normal and not a malfunction.
There is condensation on the product's
internal walls.
Hot or humid weather will increase icing
and condensation. This is normal and not a
malfunction.
The doors were opened frequently or kept
open for long periods. >>> Do not open the
doors too frequently; if open, close the door.
The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
The ambient weather may be humid, this
is quite normal in humid weather. >>> The
condensation will dissipate when the humidity is
reduced.
The interior smells bad.
The product is not cleaned regularly. >>>
Clean the interior regularly using sponge, warm
water and carbonated water.
Certain holders and packaging materials may
cause odour. >>> Use holders and packaging
materials without free of odour.
The foods were placed in unsealed holders.
>>> Keep the foods in sealed holders. Micro-
organisms may spread out of unsealed food
items and cause malodour.
Remove any expired or spoilt foods from the
product..
The door is not closing.
Food packages may be blocking the door.
>>> Relocate any items blocking the doors.
The product is not standing in full upright
position on the ground. >>> Adjust the stands to
balance the product.
The ground is not level or durable. >>>
Make sure the ground is level and sufficiently
durable to bear the product.
The crisper is jammed.
Refrigerator / User Guide
The food items may be in contact with the
upper section of the drawer. >>> Reorganize the
food items in the drawer.
In case of a Hot Surface on the Product,
High temperature may be observed between
two doors, on the side panels and on the rear
grill area while your product is operated. This is
normal and it does not require servicing!
Fan continues to operate when the door is
opened.
Fan may continue to operate when the the
freezer door is open.
A
WARNING: If the problem persists
after following the instructions in
this section, contact your vendor or
an Authorized Service. Do not try to
repair the product.
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