Téléphone de bureau
Mobile
Softphone
People I talk to can hear a buzz in
the background.
Le décrocheur est installé, mais il
ne soulève pas le combiné.
Lorsque j'utilise un câble EHS
avec un téléphone Poly VVX et
que je réponds à un appel avec
mes écouteurs, cela provoque un
échec de l'appel.
Pairing problems
Why doesn't the base
automatically reconnect with my
mobile phone?
When I use an EHS cable with a
Poly VVX phone and I answer a
call with my headset, the call fails.
When I dial from my softphone
application, nothing happens.
• If the audio level is too low in this position, increase the
headset volume. See
Adjust
volume.
• If your speaking volume is too low for your listener in this
position, adjust the position of the headset to make sure the
microphone is as close as possible to your mouth.
• Move the base further away from your phone. See
Your
Base.
• If the base power supply is plugged into a power strip, plug it
into the wall directly.
Assurez-vous que le cordon d'alimentation du décrocheur est
bien enfoncé dans la prise de décrocheur de la base.
Il s'agit d'un problème connu. Appuyez sur l'un des boutons
audio de la base (ordinateur/cellulaire/téléphone de bureau)
pour répondre à l'appel entrant.
Ensure the Bluetooth LED on the base flashes red and blue by
pressing the Bluetooth button for four seconds.
Ensure the Bluetooth mobile phone is in search mode.
When an active Bluetooth connection has been made, the
base Bluetooth LED is solid blue.
Ensure application pour ordinateur de bureau Poly Lens has
been installed.
Adjust the "Auto-connect to mobile phone" in application
pour ordinateur de bureau Poly Lens.
This is a known issue. Press one of the base audio buttons
(computer/mobile/desk phone) to answer the incoming call.
Ensure your headset is charged.
Ensure your headset is subscribed to the base. See
Subscribing a Headset.
Ensure that the Poly software is installed. To download, visit
poly.com/software.
Ensure that you are using a compatible softphone
application. For a list of compatible softphones, visit
poly.com/software.
If the Poly software is not installed and you do not have a
compatible softphone, you must first press the base
computer call button and then use the softphone interface to
place/answer/end calls.
Position
18