TROUBLESHOOTING
If these solutions do not solve the problem, contact an authorised service centre.
Problem
Possible cause
The submersible
The air lock valve is blocked.
pump is not
pumping water
while it is on.
The submersible
The air lock valve is blocked.
pump is leaking
water from the air
lock valve while it
is on.
The submersible pump does not
detect water.
The motor is idling.
The red LED of the
water sensor is on,
and the product is
beeping.
There is an issue with the battery
pack.
There is a problem with the product.
8
Original Instructions
Solution
Check the fi lter and air lock valve and remove debris or
any blockage.
Remove debris or any blockage in the air lock valve.
Immerse the submersible pump in water. If this does not
solve the issue, proceed to the next solution.
Check the fi lter and impeller and remove debris or any
blockage. Follow the cleaning instructions in the manual.
If this does not solve the issue, proceed to the next
solution.
Replace the battery pack. If this does not solve the issue,
proceed to the next solution.
Bring the product to an authorised service centre.