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Troubleshooting
Problem
Cause
The oven door
This is normal.
will not open
after a self-
cleaning cycle.
The oven is not
A fine dust or ash is
clean after a self-
normal.
cleaning cycle.
There is steam
This is normal.
or smoke coming
from under the
control panel.
A burning or oily
This is normal for a new
odor coming from
oven and will disappear
the vent.
within
/
hour of the first
1
2
bake cycle.
Strong odor.
This is temporary.
The oven racks
This is normal.
are difficult to
slide.
Fan noise.
This is normal.
102
English
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 102-103
DOP30T940DS_DG68-01459A-00_EN+MES+CFR.indb 102-103
Action
The oven door will stay locked until
the oven temperature drops below
400 °F.
This can be wiped clean with a damp
cloth.
Set the self-cleaning cycle for a
longer cleaning time.
The cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require hand-
cleaning of excessive spillovers
and food buildup before you start
a self-cleaning cycle. Multiple self-
cleaning cycles may be necessary to
completely clean the oven.
The oven vent is located there. More
steam is visible when you are using
the convection functions or when
baking or roasting multiple items at
the same time.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See page 60.)
The insulation around the inside of
the oven emits an odor the first few
times the oven is used.
Apply a small amount of vegetable
oil to a paper towel, and then wipe
the edges of the oven racks with the
paper towel. Racks become dull and
hard to slide if they are left in the
oven during a self-clean cycle.
The convection fan runs until the
function is over or the door is
opened.
Problem
Cause
The convection
This is normal.
fan is not
working.
Others
Problem
Cause
The product is not
The appliance has been
level.
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
The display goes
The electrical outlet
blank.
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Food does not
The wrong cooking mode
bake or roast
is selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper size
is being used.
There is aluminum foil on
racks or oven bottom.
The clock or timers are not
set correctly.
Action
The fan starts automatically when
the oven reaches the preheat
temperature.
Action
Make sure the floor is level, strong,
and stable. If the floor sags or slopes,
contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
Ensure that cabinets are square
and provide sufficient room for
installation.
Replace fuse or reset circuit breaker.
See page 35.
See page 40.
See page 27.
Remove foil.
See page 32.
English
103
2023-01-17 오후 3:02:03
2023-01-17 오후 3:02:03
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