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WARRANTY
EN
All products marketed by Maanta are covered by a 2-year warranty in
accordance with the applicable law.
"Saill" sails have a 3-year warranty against breakage due to
manufacturing faults.
"Solaria" sails have a 4-year warranty against breakage due to
manufacturing faults.
Any defects must be reported within two months of their identification.
The customer has two months from the date of delivery to check the
conformity of the products and to inform the company Bega Srl.
With this warranty we are responsible for ensuring that newly
manufactured products (sails, poles, wall fixings and wall plates) have
the characteristics listed in our product description at the time of
delivery. A defect is only present if the quality or usability of this product
is significantly reduced. If the defect appears six (6) months after
delivery, the consumer must prove that the product was already faulty at
the time of delivery. This warranty does not cover damage or defects
resulting from improper use or failure to comply with the installation and
user instructions. Wear and tear of a product is not covered by this
warranty. Products on which you have already attempted repairs or
which are no longer in the condition in which they were sold cannot be
covered by the warranty.
We shall repair product defects free of charge within a reasonable
period of time after notification of the defect or, if this is not possible,
provide a replacement. We shall bear the related costs for replacement
and transport. This warranty does not grant the consumer any rights
other than repair or replacement.
Claims for defects under this warranty shall be time-barred in five (5
years from the time the product is delivered by the seller to the
consumer, which must be proven by the original purchase receipt
(receipt, invoice).
If the consumer complains of a defect that, in our opinion, does not
exist, and if the consumer was aware of the non-existence of the defect
when he was notified of it, or if he made a negligent mistake, the
consumer must compensate us for the damage suffered.
The warranty is not transferable and applies only to the first purchaser.
Bega Srl undertakes to replace any defective product that is reported
within this time limit, if
•
the defect is identified on delivery
•
the defect is identified during installation
The warranty includes:
•
conformity defects existing at the time of delivery, i.e. original
defects of the product.
The warranty does NOT include:
•
sails torn by wind / hail / snow
•
sails burnt by sparks from barbecues and/or fireplaces
•
poles bent due to incorrect installation
•
poles bent due to improperly installed sails
•
waterproof sails deformed by water accumulation because they are
•
not properly sloped
•
damage due to incorrect use
•
damage caused by extreme weather conditions such as wind,
snow,
•
hail, storms, etc.
•
scratched poles or poles with surface corrosion and normal wear
and
•
tear are not covered by the warranty unless the product is
structurally
•
weakened
•
normal wear and tear of the product resulting from exposure to
•
sunlight and/or weathering
•
defects resulting from accidents
•
use of the products in conflict with the purpose for which they were
•
made
•
non-compliance with the user instructions
•
incorrect installation
•
poor maintenance
NOT considered under warranty:
•
waviness near the seams
•
waviness on the edges of the fabric
•
waviness in the middle of the sheet or honeycombing
•
compression and winding creases
•
microholes
•
"chalk effect" scoring
PLEASE NOTE
•
Fixings should be selected to match the masonry and fixed precisely and
firmly into the wall.
•
Sails should not hang freely as this can damage the fabric. Furthermore,
they may not be walked on, used as a hammock or trampoline, or in any
other way other than what they were designed for, i.e. they serve only as
protection from the sun or rain.
•
Please note that the colours of the shade sail images may vary from
monitor to monitor.
•
Sails should always be removed if they cannot be tested in sudden
storms.
•
Because wind speed is not a constant figure and because gusts of wind
are often stronger than you think, it is advisable to always remove the
waterproof sail.
•
The warranty is only valid if the user does not change the recommended
tensioning systems and system components.
•
Due to the manufacturing method, sails may vary by up to 3% from the
specified dimensions. Sails are measured from sail eye to sail eye and,
unless otherwise ordered, are concave, curved inwards.
•
Shade sails must be installed firmly and with the fabric under
good/uniform tension.
•
The fabric must be rigid and have no loose areas. Soft/unstretched
fabric causes malfunctions that are the basis for future
damage/breakage. These are clearly not due to UV light and are not
covered by the warranty.
•
The shade sail will require periodic maintenance to ensure that the fabric
remains taut
WARNINGS:
•
Do not install near heat sources > 80°C / 176°F
•
Do not install near fireplaces, barbecues, sparks, very hot surfaces
•
Do not leave the sail open in a strong wind or storm
•
Do not leave waterproof sails open in case of hail
•
Do not leave the sail open in snowy weather
•
Do not use the product improperly
•
Do not handle the sail in low temperatures < 0°C / 32°F
CONTACTS
EN
US
info@maantaoutdoor.com
Tel.: +18882699779
www.maantaoutdoor.com
UK
info@maantaoutdoor.co.uk
Tel.: (+39) 0444.1270008
www.maantaoutdoor.co.uk
WITHDRAWAL
EN
For more information about the right of withdrawal, visit the link:
US
www.maantaoutdoor.com/content/23-right-of-withdrawal
UK
www.maantaoutdoor.co.uk/content/23-right-of-withdrawal
Maanta by Bega Srl – Società Benefit
Strada Statale 11, Km 331
36053 Gambellara (Vi) - Italia
P.IVA 04039300241 - REA VI 374004
Importer for USA
Maanta Corp
18 Bridge Street Unit 2A,
Brooklyn 11201, NY
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