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SYMPTOM
Lights will not come
on.
Lights come on
in daylight.
Lights come on
for no apparent
reason.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
598-1303-01
Get user manuals:
See SafeManuals.com
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
1. Light switch is turned off.
2. F l o o d l i g h t i s l o o s e o r
burned out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect (re-
check after dark).
5. Incorrect circuit wiring, if this is a
new installation.
6. Re-aim the sensor to cover de-
sired area.
1. Light control may be installed in
a relatively dark location.
2. L i g h t c o n t r o l i s i n Te s t .
(Set control switch to an
ON-TIME position).
1. Light control may be sensing
small animals or automobile traf-
fic (re-aim sensor).
2. Sensitivity is set too high. (Reduce
sensitivity.)
TECHNICAL SERvICE
product to store.
No Service Parts Available for this Product
SYMPTOM
POSSIBLE CAUSE
Lights stay on
1. A flood lamp is positioned too close to
continuously.
the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Light control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face. (Reposition sensor).
3. Light control is in Manual Mode. (Switch
to Auto.)
Lights flash on
1. Heat or light from the lamps may be
and off.
turning the light control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being reflected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light control is in the Test mode and
warming up. (Flashing is normal under
these conditions).
4. Light may be leaking through the flood-
lamp reflectors. (Replace the lamps with
new high quality PAR 38 lamps).
5. Light is in Flash Alert mode. (This is
normal operation. See page 3 to de-
activate Flash Alert).
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