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TROUBLESHOOTING
Problem
The pump does not start or
run.
The pump operates but pumps
little or no water.
The pump starts and stops too
often.
The pump will not shut off.
For Professional Technical Support call 1-844-242-2475
7
Possible Cause
1. The fuse is blown.
2. The breaker is tripped.
3. The plug is disconnected.
4. The plug is corroded.
5. There is thermal overload.
6. The switch failed.
7. The motor failed.
1. The screen is blocked.
2. Debris is caught in the impeller or
discharge.
3. The impeller is loose on the shaft or
the impeller is broken.
1. There is a backflow of water from the
piping or the check valve is leaking.
2. The float switch is stuck.
1. The switch is tangled.
2. The float switch is faulty.
3. The float is obstructed.
Corrective Action
1. Replace the fuse.
2. Reset the breaker.
3. Secure the plug.
4. Clean the plug prongs.
5. Unplug for 30 minutes and then
plug in again.
6. Replace the switch.
7. Replace the pump.
1. Clean the screen.
2. Remove the debris.
3. Reassemble the impeller or
replace the impeller.
1. Install a check valve or replace
the check valve.
2. Clean the float switch to make
sure the float moves up and
down freely.
1. Reposition the pump and make
sure the switch moves freely.
2. Replace the switch.
3. Remove the obstruction.
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