WARRANTY
LIMITED 3 YEAR WARRANTY
Customer should not repackage and ship the PHX unit due
to possibility of irreparable damage. For warranty service,
please contact your local Aerus franchise for the address
of the nearest service center or call Customer Service at
800-572-0502.
WHAT IS COVERED BY THIS WARRANTY
We warrant the PHX to the Customer, subject to the
conditions below, against defects in workmanship or
material, provided that the products are returned to a
service location within the following time periods:
• PHX within three (3) years of the date of purchase.
• ActivePure Cell and Lamp within one (1) year from the
date of purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper
installation, operation, cleaning and maintence, all in
accordance with the Owner's Manual. Failure to meet any
of these requirements will void this warranty. Servicing
of your PHX by parties other than our authorized
representatives and/or using parts other than genuine parts
will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their local Aerus franchise and
provide proof of purchase within the above time periods.
We will repair or replace and return the product, without
charge and within a reasonable period of time, subject
to the conditions herein, if its examination shall disclose
any part to be defective in workmanship or material. If we,
in our discretion, are unable to repair the product after a
reasonable number of attempts, we will provide either a
refund of the purchase price or a replacement unit, at the
company's option.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a defect in
workmanship or material. These warranties do not apply
to filters nor for loss or damage caused by accident, fire,
abuse, misuse, improper installation, leaking, modification,
misapplication, or by any repairs other than those provided
by our authorized Service Center. This warranty is non-
transferable.
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product, the
warranty will be voided. PHX products are authorized for
sale through authorized Aerus franchises only. Warranties
are voided if a product is purchased through unauthorized
channels; this includes websites that are not authorized to
use PHX's trademarked names, images and logos as well as
Internet auction sites (e.g. eBay and craigslist). To confirm
warranty coverage prior to purchasing a product, contact
Beyond by Aerus Customer Service at 800-572-0502 with
the product serial number located on the back of the unit.
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO
REPRESENTATION OR WARRANTY OF ANY KIND. ALL
OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
FROM BREACH OF EXPRESSED OR IMPLIED WARRANTIES,
CONDITIONS, GUARANTEES OR REPRESENTATIONS,
BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER
LEGAL THEORY. Such excluded damages include, but are
not limited to, loss of profits or revenue, and loss of the
use of the products, and any loss caused by leaks or other
water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Some states do not allow limitations on warranties, or on
remedies for breach. In such states, the above limitations
may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise
required by applicable legislation, this warranty is not
transferable. This warranty gives you specific legal rights
and you may also have other rights which vary from
province to province. Some provinces and territories do not
allow limitations on warranties, or on remedies for breach.
In such provinces or territories, the above limitations may
not apply to you. If any provision of this warranty or part
thereof is held by a court of competent jurisdiction to be
invalid, illegal, or unenforceable, the validity, legality and
enforceability of the remaining provisions or parts thereof
will not in any way be affected or impaired within the
jurisdiction of that court. This entire warranty shall continue
to be valid, legal and enforceable in any jurisdiction where a
similar determination has not been made.
This warranty is provided by
Aerus LLC
5420 LBJ Freeway, Suite 1010
Dallas, TX 75240
SERVICE
Every effort is made to ensure customers receive an up-to-
date instructions manual on the use of our products;
however, from time to time, modifications to our products
may without notice make the information contained herein
subject to alteration. For the latest information, please visit
our website.
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