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TROUBLESHOOTING
PROBLEM
Pilot won't light
Note: Heater operates
at reduced efficiency
below 40ºF (5ºC)
Pilot won't stay lit
Burner won't light
Burner flame is low
Carbon build-up
Thick black smoke
Gas odour with extreme
yellow tipping of flame.
Heater glow is
excessively uneven.
Heater makes
popping noises.
POSSIBLE CAUSE
Cylinder valve is closed
Blockage in orifice or pilot tube
Air in gas line
Low gas pressure with cylinder valve
fully open
Igniter fails
Dirt built up around pilot
Connection between gas valve and pilot
assembly is loose
Thermocouple is not operating correctly
Anti tilt switch could be faulty, or wires not connected properly
Propane cylinder is frosted over
Blockage in orifice
Control knob is not in ON position
Gas pressure is low
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
Control knob fully ON
Dirt or film on reflector and burner screen
Blockage in burner
Burner titl
Spiders and insects
Bad regulator
Spiders and insects
Blockage in orifice
Spiders and insects
CORRECTIVE ACTION
Open valve
Clean or replace orifice or
pilot tube
Open gas line and bleed it
(pressing control knob in) for no
more than 1 - 2 minutes or until
you smell gas
Turn cylinder valve OFF and replace
cylinder
Use match to light pilot; obtain new
igniter and replace
Clean dirt from around pilot
Tighten connection and perform
leak check
Replace thermocouple
Replace anti tilt switch/Connect wire properly
Wait until the propane cylinder
warms up and becomes unfrosted
Clear blockage
Turn control knob to ON
Turn cylinder valve OFF and replace
cylinder
Use a full cylinder
Check burner and orifices for
blockage
Clean reflector and burner screen
Remove blockage and clean burner
inside and outside
Adjust the position of control box assembly
Clean burner and orifices
Change the regulator
Clean burner and orifices
Clean burner and orifices
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