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Adjusting the Sleek Arms
Included with your Sleek are various sized arms, which will provide you with multiple options to
customize the Sleek to fit your phone.
1. Change arms
Gently grab the arm and lift
upward until the arm breaks
free from the Sleek.
NOTE: The cell phone must be placed in the Sleek to work properly. Use a Bluetooth or wired
hands free device.
Understanding the Sleek Lights
Separation of Sleek and the outside antenna is very important. In a vehicle, the metal roof acts as a
barrier and helps shield the two antennas from each other, preventing oscillation (feedback).
Oscillation can occur when the roof mounted antenna is too close to the Sleek inside the vehicle. An
oscillation (or feedback) in the Sleek is similar to when a microphone is too close to a speaker in a
sound system, resulting in a loud whistle. An oscillation in the Sleek, if allowed to occur, can affect
nearby cell towers' ability to handle calls.
If the light turns red, the Sleek has powered down to protect the cell tower from oscillation. The red
light indicates the outside roof mounted antenna needs to be moved farther from the Sleek. In a vehicle
installation, move the outside antenna on the roof of the car farther to the rear of the car, but at least 6
inches from the rear or side windows or sunroof. Remove power from the Sleek and reconnect power -
this resets the Sleek.
If the light is now green, the Sleek is working properly. If the red light is still on, move the outside
antenna farther away and repeat the process.
Green
light is on :
Sleek is operating properly
SYMPtOM: No light, or light always off
1.
Make sure that the
power supply for the Sleek is functioning properly, by making sure the
light located on the power supply is lit.
2.
If the DC plug-in power supply is properly inserted, but the plug's light doesn't come
on, then check the 12 volt power from the car socket, and check the fuse in the DC
plug-in power supply.
SYMPtOM:
Red
light is on
1.
If the light is red, the Sleek has powered down to protect the cell tower. See section above:
Separation of Sleek and the outside antenna is very important.
troubleShooting
SYMPtOM: No increase in Bars
1.
Make sure that the antenna connector is tight.
2 . the cell phone must be placed in the Sleek cradle to amplify properly.
3.
Call Wilson Electronics Technical Support Team at 866-294-1660.
Warning: DO NOT use phone covers that have chrome or any other metallic surface. It may block cellular signals.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Hours: 7 am to 6 pm MST.
2. Reposition arms
Position the arm above a different slot on the Sleek (indicated by
the yellow in the drawing). Gently slide the arm down until the arm
is firmly in place.
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