Trouble shooting
Problems
Iron won't heat
No steam go out when
pressing steam switch after
the desired temperature is
reached.
"
"
blink quickly, other
fabric indicator turn off, buzzer
sound a "Bi». All
buttons are non- workin. it will
resume when
re-energized again.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of
initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips,
FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online
support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve
your problem?". This will direct you to the Customer Support Request Form, which you can fill out
to validate your request and get help.
Possible causes
Incorrect connection to the main
socket
Handle has not been laid down
"
Temp setting at "
position
Unknown malfunctions
Temp setting at DRY position
No water in water tank
Filter has not been well installed into
water tank.
Water tank has not been well
installed.
Defects with internai circuit, unit
corne into self protect mode
Solution
Re-plug the unit to main socket.
Lay handle down
Select the required ironing temperature according
to fabric setting chart.
Take to a qualified serviceman or manufacturer or
its service agent for examination and repair.
Select
the
required
according to fabric setting chart.
Fill water into water tank
lnstall filter into water tank
SIide water tank into the power base and it will be
locked in place until a "click" sound produced.
Re-energized the unit again. If it still can not
resume, please take it to its service agent or
similarly qualified persans for repair.
ironing
temperature