Product Warranty - Moneual MV-300 Mode D'emploi

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The warranty service we provide to our consumers is based on the customer compensation regulation. If you request warranty service, MONEUAL will
provide the service. The company will notify the customer of whether he or she will be compensated and the details of the compensation within seven (7)
business days after the day of the customer's request, and offer the compensation within fourteen (14) business days after the day of notification.
We do not offer any paid/free service for parallel imports.
Product Name
Purchased Date
Month
Dealer
Free Service
❖ If products for general users are used for commercial purpose, free service may not be offered.
Type of damages to customers
Essential repair is required within ten (10) days after the purchase.
Essential repair is required within one (1) month after the purchase.
A replaced product is faulty, requiring essential repair within one (1)
month after replacement.
Malfunctions in
No replacement is available.
performance and
Malfunctions occur three (3) times due to the same
functions during
defects.
Repair is
normal use within
available.
the holding period
Malfunctions occur five (5) times due to different
of parts.
defects.
The repair company has lost the product for which a repair was
requested by the customer.
Repair is NOT available as no parts for repair are in stock within the
period in which related parts should be stored.
Repair is NOT available although parts for repairing are stored.
Malfunctions
Repair is NOT available.
due to intention
or negligence of
customers.
Repairs are available.
Paid Service
❖ If you ask for after-sales service and the product is not found to be faulty, you will be responsible for the service fee. Please read through the User Manual before contacting the
service center.
Malfunctions due to customer negligence
Malfunctions caused by incorrect power capacity.
Malfunctions caused from external shock or fall.
Malfunctions due to the use of consumables or optional devices not
specified by our company.
Malfunctions caused by repair person who is not from the partner
companies specified by our company.
Malfunctions caused by ignorance of the "Safety Information" described
in the User Manual.
A/S
sav@moneual.fr l www.moneual.eu
All manuals and user guides at all-guides.com

Product Warranty

The warranty
period for the
Date
Year
product is two (2)
years.
refund the product at the purchased price.
Refund the product at the purchased price.
Cases when the product is not faulty
Users asking for warranty service before fully understanding the User Manual.
Problems in external environment, including propagation of radio waves and wired signals.
Errors in initial installation for the supplied product.
Treatment of filtering and removal of foreign substances from accessories.
Malfunctions caused by other companies' products (including software).
Other cases
Malfunctions caused by natural disasters (lightning, fire, salt damage and water damage).
The life of consumables has expired.
Model Name
Serial No.
Price
Compensation details
Within the warranty period
Replace the product with a new one or
Replace the product with a new one or
offer free service.
Replace the product with a new one
or refund the product at the
Refund the product at the fixed
purchased price.
depreciated price after adding 10% of the
Refund the product after the fixed
Replace the product after the amount
Replace the product by applying fixed
corresponding to the expenses for paid
depreciation, after the expenses for paid
repair has been paid.
Paid repair
After the warranty period
Not applicable
Paid repair
Paid repair
fixed depreciated amount.
depreciation.
repair has been paid.
Paid repair

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