Master&Dynamic MW08 Manuel De L'utilisateur page 11

Master & Dynamic's Limited Warranty does not cover normal wear and tear to
items such as blown drivers, battery degradation from normal use, cut cords,
bent jacks, damage to the product's exterior, loss or theft. Replaceable parts
subject to wear and tear such as ear tips, ear pads, and cables will be
replaced only in case of malfunctioning due to material or manufacturing
defects, and only once during the warranty period of your product.
The serial number and proof of purchase are required in order to enact the
warranty for products purchased on our website or from an authorized
retailer or reseller. This policy is also applicable to products received as a gift.
If we need to replace your product due to a battery defect, your product will
be new or equivalent to new in performance and reliability. You will void your
warranty if you disassemble your product or expose them to excessive
moisture. If you believe your product is defective within the warranty period,
please contact us at support@masterdynamic.com.
Please include your product's serial number, proof of purchase, telephone
number, and full return shipping address in your message to us. Conditional
to serial number, proof of purchase, and warranty validity, you will be issued
a return authorization and instructions for return shipment. Please note
that the dispatch of a replacement product will take place after our receipt
of the defective product. For questions regarding your product's warranty,
please contact Master & Dynamic Support at support@masterdynamic.com.
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