the spa. We recommend the use of a wet/dry vacuum to blow out or suck up water from the spa pipes and pump lines.
Remove the filter cartridge.
It is recommended you store the spa in its original package in a warm dry place.
Note: Plastic becomes brittle and susceptible to breakage when exposed to subzero temperatures. Freezing can
severely damage the spa. Improper winterization of your spa may void your warranty.
TROUBLE SHOOTING
Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.
WATER PROTECTION LEVEL
Warning: Water protection levels of appliance at different product zones are different. See the below scheme:
Problems
---Air pump is too hot
Jet system
---Something
does
not
the power box
operate
---Temperature set too low
Heating system
---Dirty filter cartridge
does not
---Improper water levels
operate
---Heating element failed
---Dirty filter cartridge
Filtering
---Something is wrong with
the power box
system does
not operate
---Too low voltage or incorrect
frequency
---Spa is torn or punctured
Spa leakage
---Insufficient filtering time
---Dirty filter cartridge
Water not clean
---Improper
maintenance
Probable causes
is wrong with
water
---Unplug the air pump. After the air pump has cooled,
insert the plug and press the Jet button to activate.
--- Call for service if it does not reset.
---Set to a higher temperature (20-42°C).
---Clean/replace the filter cartridge in time.
---Add water to specified levels.
--- Call for service.
---Clean/replace the filter cartridge in time.
---Call for service if it does not reset.
---Ask professional electrician to check whether the
household input voltage or frequency is normal
---Use provided repair patch
---Increase filtration time.
---Clean/replace the filter cartridge.
---Refer to the chemical manufacturer's instructions.
Solutions