STEELSERIES Arctis 7P Information De Produit page 40

*報廢電池請按照廢棄物管理辦法回收處理
廢電池請回收 廢電池請回收
SteelSeries Products and Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian consumer law. You are entitled to a repair,
replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Should your product be defective, you can make a claim under Australian consumer law.
SteelSeries will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of
the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt,
SteelSeries acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a
number of its products.
Summary of Australian statutory consumer guarantees
Consumer guarantees in relation to goods
The goods will be of acceptable quality, The goods will be fit for a particular purpose, The goods will match their de-
scription, The goods will match the sample or demonstration model, You have title to the goods, You have undisturbed
possession of the goods, There are no undisclosed securities on the goods.
Consumer guarantees in relation to services
We will provide the services with due care and skill, The services will be fit for a particular purpose, The services will be
provided within a reasonable time.
For SteelSeries-branded goods, in addition to the above, we also guarantee that we will provide repairs or spare parts
for a reasonable time. Under Australian consumer law, the remedy you are entitled to if a product fails to meet a
consumer guarantee will depend on whether the failure to comply with the guarantee is major or minor.
Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time.
In this case, the seller can choose to offer you a refund, replacement, repair or, in the case of services, resupply. If
the seller does not fix the problem or takes too long, you may be able to get it fixed by someone else and recover the
costs from the seller depending on the circumstances.
Remedies for major failure with goods
Return the product and ask for a refund, Return the product and ask for an identical replacement, or one of similar
value if reasonably available, Keep the product and ask for compensation for the drop in value caused by the problem.
Remedies for major failure with services
Cancel the contract and pay a reasonable amount for the work done, or seek a refund, For money already paid, keep
the contract and negotiate a reduced price for the drop in value of the service — this may mean asking for some of
your money back if you have already paid.
For goods, there is a major failure to comply with a consumer guarantee when:
• You would not have purchased the product if you had known about the problem.
• The product is significantly different from the description, sample or demonstration model you were shown.
39