Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
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Tel.: +49 40 77 11 09 17
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Fax: +49 77735515
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Internet: www.xoro.de/support.htm
Symptom
Media is not initialized
No Subtitles
32
Troubleshooting Multimedia-Player
Correction
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Check the connection
Check the data on the media
Up to 8 GB are supported, unfortunately there are
many different kinds of media and not all are
supported
Only FAT32
HDD via USB need external power
Unsupported MPEG-4 file format
Subtitle file and Movie file need the same name
(movie.avi and movie.srt)
HRT 1285