Troubleshooting Guide - Kenwood Chef Instructions

Troubleshooting guide

Problem
The whisk or K-beater
knocks against the bottom
of the bowl or not reaching adjusting.
the ingredients in the
bottom of the bowl.
Slow speed attachment
cannot be fitted.
'Mixer ready indicator light' Speed control not
flashing when Stand Mixer
first plugged in.
The Stand Mixer
stops during operation.
'Mixer ready indicator light' activated.
flashing rapidly.
'Mixer ready indicator light' Stand Mixer has been
off whilst machine plugged
in.
Cause
Tool at the wrong
height and needs
Check your attachment
is compatible for
use with your model.
Twist connection
system required
(Model KAX)
in the 'O' position.
Mixer head in the raised
position or not locked
down correctly.
Overload protection or
overheat system
Maximum capacity
exceeded.
left plugged in for more
than 30 minutes without
being operated and has
gone into Standby mode.
11
Solution
Adjust the height using a suitable
spanner – see "Tool Adjustment"
section.
Attachment must have the KAX
twist connection system
the outlet.
If you own attachments featuring
the Bar Connection System
you will need to use the
KAT002ME adaptor to connect
these to the Twist Connection
System on your Stand Mixer.
For more information visit
www.kenwoodworld.com/twist
Check and turn speed control
to the 'O' position.
Check Stand Mixer head
is locked down correctly.
Unplug and check for
obstruction or overloading.
Turn the speed control to "O"
and then restart.
If the machine will not operate,
remove some of the ingredients to
reduce the load and restart.
If this still does not resolve the
problem, unplug and allow to
stand for 15 minutes. Plug in and
reselect the speed.
If the machine does not restart
following the above procedure
contact "Customer care" for
further advice.
Turn the speed control to 'min'
then return to 'O' to reset the
machine.
to fit