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Warranty
Spracht warrants its products against defects or malfunctions
in material and workmanship under normal use and service,
with the exceptions stated below. This warranty lasts for one
year from the original date of purchase. Coverage terminates
if you sell or otherwise transfer the product. In order to keep
this warranty in effect, the product must have been handled
and used as prescribed in the instructions accompanying the
product. Spracht shall (at its option) repair or replace a defective
unit covered by this warranty, or shall refund the product
purchase price. Repair, replacement with a new or reconditioned
unit, or refund, as provided under this warranty, is your exclusive
remedy. This warranty does not cover any damages due to
accident, misuse, abuse, or negligence. Spracht shall not be
liable for any incidental or consequential damages. Some
states do not allow limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you. Implied warranties of merchantability and
fitness for a particular purpose are limited in duration to the
duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you. To make a warranty claim, the purchaser
must obtain a return authorization number (RA) from Spracht
(serial number and purchase date required), and then return
the product to Spracht at purchaser's expense. A copy of the
original dated receipt or shipping document must accompany
the product. To obtain a return authorization, see Warranty on
our website www.spracht.com, e-mail support@spracht.com, or
contact us at:
Spracht
974 Commercial Street, Suite 108
Palo Alto, CA 94303 USA
Tel.: 650-215-7500 Fax: 650-485-2453
For repair or replacement of a failed product, allow 4 to 6
weeks for processing and shipment. This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state.
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