EX07200-121 Rev B
ENSURE POWER TO THE UNIT IS "OFF" BEFORE REMOVING THE PROTECTIVE COVER FOR ANY REASON.
For status resolution, please consult the table for your heater model below.
LAVADVANTAGE & ACCUMIX II
Code
Name
Possible causes
F23
No heat
- element failure
- ECO tripped/malfunctioning
- triac(s) failed open
- relay/contactor malfunctioning
- control board failure
- inlet water supply out of spec
F24
Low heat
- undervoltage
- triac(s) failed open
- control board failure
- inlet/outlet thermistor(s) failure
F33
Residual heat
- internal water temperature elevated
without flow
- both triacs failed closed
F34
Overvoltage
- inlet voltage is too high compared to
the stated heater specifications
F36
Undervoltage
- inlet voltage is too low compared to the
stated heater specifications
F38
High flow
- flow is too high to heat the water to
setpoint temperature
F47
Inlet thermistor
- inlet thermistor interrupted or
failure
disconnected
F48
Outlet
- outlet thermistor interrupted or
thermistor
disconnected
failure
F64
Freeze warning
- inlet temperature is too low (below
35°F)
LAVADVANTAGE & ACCUMIX II DEFAULT PARAMETERS
Status code
Model suffix
T, ML
F33
EE
S
FLOWCO
LED Pattern
Status/Problem
Solid light
Heating
One flash every four
Idle
seconds
Manufacturer's National Service Department | 400 Captain Neville Dr. Waterbury, CT 06705
Eemax® 800-543-6163 | EcoSmart® 877-474-6473 | Rheem® or Richmond® 800-374-8806
Information contained in this document is subject to change without notice.
7. TROUBLESHOOTING
Default values
Trip
170°F
Reactivation
140°F
Trip
100°F
Reactivation
95°F
Trip
195°F
Reactivation
165°F
Possible causes
N/A
N/A
Heater response
Heating will be disabled after 30
seconds of continuous no heat
condition.
Heating enabled, reduced
performance (lower outlet
temperature).
Heating disabled until outlet
temperature falls below the
reactivation temperature (see
default parameters table).
Heating enabled, reduced
performance (higher outlet
temperature).
Heating enabled, reduced
performance (lower outlet
temperature).
Heating enabled, unit operates as
intended (lower outlet temperature
possible).
Heating enabled based on default
inlet temperature setting (see
default parameters table;
higher/lower outlet temperature
possible).
Heating enabled, auto calibration
disabled.
Heating disabled while condition is
present.
Heater response
N/A
- unit waits for flow
Possible solutions
- measure element resistance with
the unit completely turned off
- verify power supply (voltage) while
heater is running
- run water through the unit
- have certified personnel verify the
inlet voltage
- provide voltage within specified
range
- have certified personnel verify the
inlet voltage
- provide voltage within specified
range
- reduce flow (outlet flow restrictor,
faucet aerator)
- inspect connections/wiring of inlet
thermistor
- inspect connections/wiring of
outlet thermistor
- increase inlet water temperature
above 35°F
Possible solutions
N/A
N/A
13