Step 3
Install the
antenna to the
camera.
Troubleshooting
• Camera is not turning on
If your camera is not turning on, please apply
the following solutions:
• Make sure you've turned the power button
on.
• Charge the battery with a DC 5V/2A power
adapter. When the green light is on, the battery
is fully charged.
• If it still doesn't work, please contact Reolink
Support
https://support.reolink.com.
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Step 4
Screw the
camera to
the security
mount.
PIR sensor fails to trigger
alarm
If the PIR sensor fails to trigger any kind of
alarm within the covered area, please apply
the following solutions:
• Tap on Reolink App and go to Device Settings
-> PIR Settings. Check if the Time Schedule,
Sensitivity and Action settings are enabled and
set properly.
• Adjust the camera angle so as to improve its
motion detection performance.
• Reset the camera and see if it works.
• If it still doesn't work, please contact Reolink
Support
https://support.reolink.com.
• Failed to reset the camera
Please strictly follow the steps below in order
to reset the camera successfully:
• If the camera has already powered on for a
long time, please use the reset needle to press
the reset button for about 3 seconds. After
hearing a ding-dong sound, release the reset
button.
• If the camera just starts up, please wait for
about 20 seconds. After you see a flashing
blue or red LED, use the reset needle to press
the reset button.
• If it still doesn't work, please contact Reolink
Support
https://support.reolink.com.
Specifications
Video
Video resolution:1080p HD at 15 frames/sec
Field of View: 105° diagonal
Night Vision: Up to 10 m (33 ft)
PIR Detection & Alerts
PIR Detecting Distance: Adjustable up to 10m
(33ft)
PIR Detection Angle: 90° horizontal
Audio Alert: Customized voice-recordable
alerts
Other Alerts: Instant email alerts and push
notifications
General
Operating Temperature: -10° to 55° C (14° to
131° F)
Weather resistance: IP65 certified
weatherproof
Size: 75x113 mm
Weight: 485 g (17.1 oz)
Notification of
Compliance
FCC Compliance Statement
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation. For more information, visit:
https://reolink.com/fcc-compliance-notice/.
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