Important Notes On Rechargeable Battery Usage; Troubleshooting - Reolink Argus Eco Mode D'emploi

Important Notes on Rechargeable Battery Usage

Reolink Argus Eco is not designed for 24/7 full capacity running or around-the-clock live
streaming. It's designed to record motion events and remotely view live streaming only
when you need it. Learn useful tips on how to extend the battery life in this post:
https://support.reolink.com/hc/en-us/articles/360006991893
1. Charge the rechargeable battery with a standard and high-quality DC 5V/9V battery charger or
Reolink solar panel. Do not charge the battery with solar panels from any other brands.
2. Charge the battery when temperatures are between 0°C and 45°C and always use the battery
when temperatures are between -20°C and 60°C.
3. Keep the USB charging port dry, clean and free of any debris and cover the USB charging port
with the rubber plug when the battery is fully charged.
4. Do not charge, use or store the battery near any ignition sources, such as fire or heaters.
5. Do not disassemble, cut, puncture, short-circuit the battery, or dispose of the battery in water,
fire, microwave ovens and pressure vessels.
6. Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed,
or appears abnormal in any ways. If the battery is being used or charged, turn off the power
switch or remove the charger immediately, and stop using it.
7. Always follow the local waste and recycle laws when you get rid of the used battery.
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Troubleshooting

Camera is not Powering on
If your camera is not powering on,
please apply the following solutions:
• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/2A power
adapter. When the green light is on, the
battery is fully charged.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
Failed to Scan the QR
Code on the Phone
If the camera cannot scan the QR code on
your phone, please try the following solutions:
• Remove the protective film from the
camera lens.
• Wipe the camera lens with a dry
paper/towel/tissue.
• Vary the distance between your camera
and the mobile phone so that the camera
can focus better.
• Try to scan the QR code under sufficient
lighting.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
WiFi Connection Failed During
Initial Setup Process
If the camera fails to connect to WiFi,
please try the following solutions:
• Please make sure the WiFi band is 2.4GHz,
the camera does not support 5GHz.
• Ensure that you have entered the correct
WiFi password.
• Put the camera closer to your router to
ensure a strong WiFi signal.
• Change the encryption method of the WiFi
network to WPA2-PSK/WPA-PSK (safer
encryption) on your router interface.
• Change your WiFi SSID or password and
make sure that SSID is within 31 characters
and password is within 64 characters.
• Set your password using only the characters
available on the keyboard.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
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