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TROUBLESHOOTING

PROBLEM
Side rails are not in
position.
The snow thrower
doesn't start.
The charger LED is
solid red when the
battery is installed.
The motor is on, but
the impeller does not
turn.
The snow thrower
leaves a thin layer of
snow behind.
POSSIBLE CAUSE
Knobs on the side rails
and/or handle-clamp
lever are not secured.
The battery is not
charged.
The switch is defective.
Battery is too cold.
The battery is not
attached to the motor.
Battery may require
service or replacement.
Battery is too cold.
The belt is damaged.
The scraper is worn.
SOLUTION
Make sure that knobs on the side rails are
fully tightened and the handle-clamp levers
are fully closed.
Charge the battery by following the
procedures in the battery and charger
manual.
Have the switch replaced by an authorized
service center.
Remove battery from snow thrower. Place
battery on charger and allow to charge for
10 minutes, until the LED light goes green.
Remove from charger and install in snow
thrower for use.
Check the connection between the motor
connector and the battery.
Call toll free helpline, at 1 (855) 470-4267
or replace battery.
Bring battery and charger in to a warm area
for 10 minutes plugged in. Once charger
flashes green it is ready to be taken outside
and used in the snow thrower.
Replace the belt (see the section entitled
Replacing the Drive Belt).
Inspect the scraper for wear or damage.
Replace the scraper (see the section
entitled Replacing the Scraper).
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